Refund Policy

Introduction

At Global 4K Services, we are committed to providing our customers with high-quality services and ensuring a satisfactory experience. However, we understand that certain situations may lead to a refund request. This refund policy aims to clarify the conditions and procedures for requesting a refund.

Refund Conditions
A refund can be requested under the following conditions:

  1. You have purchased a service from Global 4K Services.
  2. You are experiencing significant technical issues that cannot be resolved by our support team.
  3. You are not satisfied with the service and have submitted a refund request within 5 days of purchase.
  4. Refund requests submitted after 5 days may not be accepted, except in cases of unresolved technical issues as determined by our support team.

Please note that refunds will not be issued if these conditions are not met.

Refund Request Procedure
To request a refund, please follow the steps below:

  1. Contact our support team at [email protected], providing details of the technical issues you are experiencing or your dissatisfaction with the service.
  2. Our support team will attempt to resolve the issues and offer you a solution.
  3. If the issues cannot be resolved or if you remain dissatisfied, our support team will provide instructions on how to submit a refund request.
  4. Submit your refund request following the instructions provided by our team.
  5. Once your request is received and evaluated, if it meets the refund conditions, the refund will be processed within 7 business days.

Exceptions
Refunds are not available in the following cases:

  • If you have violated the terms of use of Global 4K Services.
  • If the refund request is made after the 5-day satisfaction guarantee, unless there are unresolved technical issues.

Refund Policy Modifications
Global 4K Services reserves the right to modify this refund policy at any time. Any changes to this policy will be posted on our website and will take effect immediately upon posting.

If you have any questions regarding our refund policy, please don’t hesitate to contact us at [email protected] or call us at +1 (914) 294-3559.


This policy ensures clarity for customers on refund eligibility and procedures while offering a 5-day satisfaction guarantee.

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